Tuesday Tip: Cyber Monday Information

Stemming from Black Friday, Cyber Monday falls on the Monday after Thanksgiving. This year Cyber Monday will be on November 30, 2009. With entire websites dedicated to help consumers find the best deals for this year’s Cyber Monday, it can be very competitive to get your sale noticed. Obviously if you don’t have an online store, Cyber Monday is not as big of a “selling holiday” for you, but it doesn’t hurt to be knowledgeable about online sales.

Here are a few facts about Cyber Monday to keep in mind:

  • Victoria’s Secret’s website was completely down between 10 a.m. to 12 p.m. during Cyber Monday in 2008, resulting in a decrease in sales and backlash from customers.
  • Cyber Monday sales were up 15 percent in 2008 at $846 million compared to 2007.
  • The term “Cyber Monday” was coined by shop.org in 2005 as a marketing tactic.

The number one, most important thing for eCommerce sites is to be able to remain functional with high amounts of traffic on Cyber Monday. When sites are down, customers are not willing to wait around, they will simply find what they are looking for with a click of a button to a competitor’s site. Though, some situations cannot be helped, do everything you can to test and retest your site to make sure it does not crash right as a customer clicks purchase.

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