Posts Tagged ‘customer theft’

Friday Featured Product: Security Cameras

Friday, July 24th, 2009

When you suspect an employee of stealing, sometimes it can be hard to gather enough evidence to fire or prosecute them. Stopping theft before it starts is always the ideal situation, but what do you do when you know it is occurring? Speculating and firing someone without proof could be unfounded and you could potentially lose a good employee. Sometimes you need to install security cameras in order to stop a thief in their tracks.

Sometimes employees just need a little reminder that you can always be watching. If you just want cameras as a reminder to be honest, you can install simulated security cameras. These cameras look exactly like functioning security cameras, they just don’t actually record. Many of these models even have function blinking red light. They even can work off of standard AA batteries so you do not need wiring. Simulated cameras come in a variety of models including dome cameras, mini cameras and weather resistant outdoor cameras.

If you need a working system, new cameras work off a DVR system, allowing you to keep footage electronically. You can automatically set these systems to record at certain times. They can be backed up on USB and connect to any computer. Plus you can even monitor the footage from any smart phone, allowing you to literally be in your store at any time.

Hopefully you will never need to use this footage. But just in case, having a surveillance system will help keep your store safe and may help reduce theft.

Tuesday Tip: Customer Theft Protection

Tuesday, July 14th, 2009

Small or large, sticky fingers are a problem that plagues the retail industry. From children making off with a candy bar to experienced pros who make a living off stealing merchandise, you need to take precautions to make sure your store and your merchandise is protected.

Last year loss rates rose to account for more than $36 billion. A survey conducted by the University of Florida estimated that loss represented 1.44% of all retail sales in 2008. And experts are pointing to even higher numbers for 2009 as a result of the recession. And the scariest number in this survey is that 44% of loss is estimated to be employee theft.

Because this is such a large topic, we are going to devout two weeks to security and loss prevention. This week, the focus is on customer oriented theft.

An easy way to keep theft down is to make your presence known in the store. By wandering around your store occasionally and asking every customer if they need help, potential thieves are more aware that you are watching and will be less likely to take things.

Other tips include:

  • Keep small or easily stolen items near the counter area.
  • Use glass display cases to secure valuable items.
  • Install security mirrors in the corners of your store so that you can see all areas of your store.
  • Utilize anti theft door system with security tags for your merchandise.
  • Consider using security cameras, whether they actually function or are just simulated cameras.
  • Post signs about your store’s theft policy.

The key to successfully stopping theft in your store is to proactively take steps to keep crime down. Keep your eyes open, check large bags in the front of the store and call the authorities if you suspect someone is breaking the law.

How does your store keep theft from occurring?