Tuesday Tip: Customer Theft Protection

Small or large, sticky fingers are a problem that plagues the retail industry. From children making off with a candy bar to experienced pros who make a living off stealing merchandise, you need to take precautions to make sure your store and your merchandise is protected.

Last year loss rates rose to account for more than $36 billion. A survey conducted by the University of Florida estimated that loss represented 1.44% of all retail sales in 2008. And experts are pointing to even higher numbers for 2009 as a result of the recession. And the scariest number in this survey is that 44% of loss is estimated to be employee theft.

Because this is such a large topic, we are going to devout two weeks to security and loss prevention. This week, the focus is on customer oriented theft.

An easy way to keep theft down is to make your presence known in the store. By wandering around your store occasionally and asking every customer if they need help, potential thieves are more aware that you are watching and will be less likely to take things.

Other tips include:

  • Keep small or easily stolen items near the counter area.
  • Use glass display cases to secure valuable items.
  • Install security mirrors in the corners of your store so that you can see all areas of your store.
  • Utilize anti theft door system with security tags for your merchandise.
  • Consider using security cameras, whether they actually function or are just simulated cameras.
  • Post signs about your store’s theft policy.

The key to successfully stopping theft in your store is to proactively take steps to keep crime down. Keep your eyes open, check large bags in the front of the store and call the authorities if you suspect someone is breaking the law.

How does your store keep theft from occurring?

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